Q: Are program updates free?
A: Dear Customers! In order to provide you with better quality software experience we now offer paid major updates. This kind of paid major updates concerns new developments, added features that improve/change functionality of the program. Please note that minor program updates are still available for free of charge.
How to distinguish a paid major update from a free minor update? A major program update has a unique first number in the program version numbers assigned, e.g. SoundTaxi 3.4.8 differs from SoundTaxi 4.4.8, because the latter program version is a major update. A minor update version can be recognized by two numbers that follow the first number in the version name, e.g. SoundTaxi 4.4.8 and SoundTaxi 4.4.9 are minor updates, which are available for free to all customers.
Q: What operating systems does WMAConvert support?
A: WMAConvert works for Windows XP x32/64, Windows Vista x32/64, Windows 7 x32/64.
Q: What are the WMAConvert system requirements?
A: Operating systems: WinXP, WinVista, Win7
RAM: 256 Megabyte RAM
Media Player: Windows Media Player 9 or higher installed
Q: Can I try to convert files with WMAConvert software for free?
A: Yes, you can try first for free and examine all the program functions and possibilities with unregistered trial version. In order to launch trial mode please download and install WMAConvert on your PC and select “Continue Trial” button.
Q: What is the difference between trial version and full version?
A:The WMAConvert trial version preserves all features of WMAConvert Pro+VideoRip edition, but it has limited output file duration: audio 90 sec and video 3 min.
Q: What kind of files does WMAConvert encode to MP3?
A: WMAConvert is capable to convert any media file that can be played in Windows Media Player, iTunes or QuickTime.
Q: What output formats does WMAConvert support?
A: WMAConvert output audio formats : MP3, M4A (MPEG4 AAC), WMA and WAV.
WMAConvert output video formats : MP4 (MPEG4), WMV and AVI (DivX).
All the listed digital media formats are compatible with a wide range of multimedia devices such as iPod, iPhone, iPad, Zune, PSP, MP4 players (Sony, iriver, SanDisk, Creative, Cowon, Samsung, Philips), DVD players, CD/MP3 players, car audio and video, mobile phones, etc.
Q: What kind of DRM protected audio and video can I convert?
A: WMAConvert will convert and unprotect purchased music and video from :
iTunes, Napster, Zune, Yahoo Music, MusicLoad, MTV/ urge, Wal-Mart, Rhapsody, iMusica, MSN Music, Virgin Digital, Sony Connect and other premium Internet media stores.
Q: Can I transfer the purchased DRM protected media files to my iPod?
A: You will be able to copy and transfer your DRM protected files to other portable devices like iPod after conversion.
Q: Will WMAConvert preserve the titles and artiste names after conversion?
A: Yes, ID3 tag information including the names of artists and albums, track titles, genre and artwork will be preserved in converted files.
Q: Should I pay for updates?
A: No, all version updates are absolutely free. After new version press-release your copy of WMAConvert will be updated automatically with Internet connection.
Q: I didn't obtain the license key to activate the program, what should I do in this case?
A: Please send your sales receipt from RegNow to our Support Center email@example.com.
Q: Do you provide technical support for WMAConvert?
A: You can as well contact our Support Center (firstname.lastname@example.org) in order to get a prompt response to your questions. We will be happy to provide you with further assistance.